Q&As

Becoming our member!

1.    How to become our member?

        Move your mouse onto ‘’,and click 'Register'.

        During application, please fill in a valid e-mail address so that we can send you our latest and most updated information and discount instantly!


2.    What should I do if I forgot the password?

       Move your mouse onto ‘’, click 'Login',。and then click 'Forgotten Password'.


3.    What is the difference if I become a member?

        After being our member, you can earn membership points.

        When the points are accumulated to certain level, you may receive a variety of discounts and redemption as well!

        Besides, we provide monthly special offers for our members only!


Membership Points and Coupons


Membership Points
Coupons
What's that?

Every time you shop at Chef at Home website, you can earn the points.

Some of our products can be redeemed with the points you've earned!

Coupons are the discounts voucher that issued by Chef at Home.
How to earn?
Purchase every $100HKD, you can earn 5 membership points。

After being our member or joining our special events, you will receive our coupons on irregular basis.

Coupons may also be redeemed with membership points.

How to use?
After login and checking out, system will automatically detect membership point for you.At the shopping cart, click 'Use Coupon Code' and enter the coupon code.
How can I know the expiry date?
Membership points' expiry date can be checked after login. (Go to 'My Account' > 'Your Reward Points')
Please check the expiry date and the terms and condition on stated on the coupons.